Application Process

WA Solar Battery Rebate: Complete Application Process Guide

Complete Application Process Guide

Preparing for the WA Residential Battery Scheme requires careful planning to maximize your chances of securing a rebate. With only 20,000 rebates available (19,000 for Synergy customers and 1,000 for Horizon Power customers) and over 531,000 solar installations across WA, competition will be fierce when the program launches on or before July 1, 2025.


This comprehensive guide will walk you through every step of the application process to help you successfully secure your rebate of up to $5,000 for Synergy customers or $7,500 for Horizon Power customers.

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Pre-Application Preparation

To maximize your rebate amount, consider these sizing factors:



  • Minimum requirement: Your battery must have at least 5kWh storage capacity to qualify
  • Maximum rebate threshold:
  • Synergy customers: $500 per kWh up to 10kWh (maximum $5,000)
  • Horizon Power customers: $750 per kWh up to 10kWh (maximum $7,500)
  • Optimal sizing: For full rebate eligibility, a 10kWh battery is ideal
  • System compatibility: Ensure your existing or new solar system is appropriately sized to charge your battery effectively


Remember that batteries larger than 10kWh will still only receive the maximum rebate amount ($5,000 for Synergy or $7,500 for Horizon Power customers).



The WA government has established specific requirements for participating retailers and installers:



  • WA business presence: Retailers and installers must have a Western Australian business address
  • Accreditation requirements: Installers must be Clean Energy Council (CEC) accredited
  • Financial standards: Businesses must meet ongoing financial and integrity standards
  • Pricing transparency: Previous pricing must be published before each rebate round
  • Delivery capacity: Retailers must demonstrate their ability to meet demand and maintain technical standards


As a locally-based provider, Perth Solar Direct meets these requirements and has extensive experience with similar rebate programs in Western Australia. When selecting a retailer, verify their compliance with these requirements and check their experience with similar rebate programs. Ask for evidence of their CEC accreditation and request references from previous customers.


To position yourself for success when the program launches:



  • Register your interest now: Sign up on the Energy Policy WA website to receive updates as program details are finalized
  • Consider early installation: Some retailers recommend installing a battery-ready system before the program launches to expedite your application
  • Plan for high demand: With limited rebates available on a first-come, first-served basis, prepare to apply immediately when applications open
  • Budget preparation: Begin financial planning for your contribution after rebates and loans
  • Pre-approval assessment: Work with a solar provider to confirm your property's eligibility


Perth Solar Direct can help you assess your property's suitability for battery installation and prepare for the rebate application. If you don't currently have solar panels, consider installing a hybrid inverter now that will be compatible with battery addition when the rebate launches.



Step-by-Step Application Guide

While the final application process is still being developed, based on similar programs, you can expect to follow these steps:


  1. Pre-qualification check: Verify your eligibility based on property type, location, and existing solar system
  2. System selection: Choose an eligible battery system and approved installer
  3. Quote preparation: Obtain a detailed quote specifying the battery system, capacity, and total costs
  4. Application submission: Complete the online application form through the WA government portal
  5. Rebate approval: Receive confirmation of your rebate reservation and approval amount
  6. Installation coordination: Schedule your battery installation with your chosen provider
  7. Post-installation verification: Submit proof of installation and system compliance
  8. Rebate payment: Receive the rebate payment directly or as a discount on your installation



The application will be managed through an online portal operated by the third-party administrator selected to run the scheme.



When submitting your application, you'll need to provide:



  • Completed application form: All fields must be accurately completed
  • Property documentation: Proof of ownership or tenancy agreement
  • System specifications: Details of the battery system, including make, model, and capacity
  • Installer information: Details of your CEC-accredited installer
  • Detailed quote: Comprehensive quote showing all costs and specifications
  • Income verification: For interest-free loan applications, proof of household income
  • Grid connection approval: Pre-approval from your electricity distributor (Western Power or Horizon Power)
  • Virtual Power Plant readiness: Confirmation that your system meets VPP requirements


Ensure all documents are complete, accurate, and signed before submission to avoid processing delays.

Based on similar rebate programs in other states:


  • Initial processing: Expect 2-4 weeks for application review and approval
  • High demand periods: Processing times may be longer immediately after program launch
  • Conditional approval: You may receive conditional approval pending installation verification
  • Final approval: Complete approval after installation verification may take an additional 1-2 weeks
  • Payment processing: Rebate disbursement typically occurs within 2-4 weeks of final approval



The exact timeline will be confirmed when the program details are finalized by the WA government.



The WA Residential Battery Scheme will be implemented in multiple phases:



  • Initial round: The first round will commence on or before July 1, 2025
  • Subsequent rounds: Additional application rounds will be announced as the program progresses
  • Allocation per round: Each round will have a specific allocation of available rebates
  • Round announcements: New rounds will be publicized in advance to allow preparation
  • Potential adjustments: Program details may be refined between rounds based on feedback


This phased approach allows the government to manage demand and make adjustments to the program as needed.



To improve your chances of approval, avoid these common pitfalls:



  • Incomplete documentation: Ensure all required documents are included and properly completed
  • Ineligible systems: Verify your battery meets all technical requirements before applying
  • Non-approved installers: Only use CEC-accredited installers with WA business addresses
  • Missed deadlines: Submit your application promptly when each round opens
  • Inaccurate information: Double-check all details for accuracy before submission
  • Inadequate system sizing: Ensure your battery meets the minimum 5kWh requirement
  • Lack of VPP readiness: Confirm your system meets Virtual Power Plant requirements
  • Missing internet connectivity: Verify your system can maintain the required internet connection


Taking time to review your application thoroughly before submission can prevent delays or rejection. Perth Solar Direct can assist with preparing your documentation to ensure it meets all program requirements.

Post-Approval Process

Once your application is approved:


  • Installation window: You'll likely have a specified timeframe to complete installation (typically 60-90 days)
  • Scheduling coordination: Work with your installer to set a date within the required window
  • Installation notification: Inform the program administrator of your scheduled installation date
  • Completion reporting: Submit installation completion documentation promptly
  • Extension requests: If delays occur, request an extension before your deadline expires



Failure to complete installation within the specified timeframe may result in rebate forfeiture, so careful planning is essential.



To ensure compliance with program standards:



  • Post-installation inspection: Your system may be subject to inspection after installation
  • Compliance verification: Inspectors will verify that your system meets all program requirements
  • Documentation review: All installation documentation will be reviewed for accuracy
  • System testing: Your battery's functionality and VPP readiness will be tested
  • Internet connectivity check: Verification that your system maintains the required internet connection


These inspections help maintain program integrity and ensure all systems meet safety and performance standards. Perth Solar Direct's experienced technicians ensure all installations meet these compliance requirements.



After successful installation and verification:



  • Payment methods: Rebates may be paid directly to you or as a point-of-sale discount through your installer
  • Payment timing: Expect payment within 2-4 weeks of final approval
  • Documentation requirements: Submit any final documentation needed for payment processing
  • Payment confirmation: You'll receive a notification when payment is processed
  • Record keeping: Maintain records of all rebate documentation for tax purposes


The specific payment process will be outlined in your approval documentation.



To maintain program integrity:



  • Random audits: Your installation may be selected for random compliance auditing
  • Ongoing monitoring: Systems will be monitored for continued compliance with program requirements
  • VPP readiness testing: Regular testing of your system's Virtual Power Plant capabilities
  • Internet connectivity verification: Ongoing checks to ensure your system maintains internet connection
  • Performance verification: Audits may include verification that your system performs as specified


These audits help ensure that all rebated systems continue to contribute to grid stability and energy management goals.



To protect your investment:



  • Manufacturer registration: Register your battery system with the manufacturer
  • Warranty documentation: Maintain copies of all warranty information
  • Installation certification: Keep your installation certificate from your CEC-accredited installer
  • Maintenance records: Document all system maintenance for warranty purposes
  • Program compliance: Ensure ongoing compliance with program requirements to maintain warranty validity


Proper warranty registration is essential for protecting your investment and ensuring support if issues arise. Perth Solar Direct provides comprehensive warranty support and documentation for all battery installations.

Troubleshooting Application Issues

If you encounter problems with your application:


  • Energy Policy WA: Primary government department overseeing the program
  • Program administrator: A third-party service provider will be appointed to manage the scheme
  • Online portal: The program will have a dedicated online portal for inquiries
  • Phone support: A dedicated helpline will be established for applicant assistance
  • Email support: An email address will be provided for written inquiries



Specific contact details will be published when the program launches.

The WA government will appoint a third-party administrator with:



  • Relevant experience: The provider will have experience managing similar rebate schemes
  • Technical expertise: They will have the appropriate capability to assess technical compliance
  • Customer service resources: Dedicated support staff will assist with application issues
  • Processing capabilities: Systems to handle high application volumes efficiently
  • Compliance monitoring: Ability to verify ongoing compliance with program requirements


The identity of this service provider will be announced before the program launch.

If your application is rejected:



  • Review reasons: Carefully review the rejection reasons provided
  • Contact administrator: Reach out to the program administrator for clarification
  • Formal appeal submission: Submit a formal appeal with supporting documentation
  • Appeal review timeline: Expect a response to your appeal within 2-4 weeks
  • Secondary review: Appeals may be escalated to a secondary reviewer if needed


Detailed appeal procedures will be outlined in the program guidelines. Perth Solar Direct can provide guidance if you need assistance with the appeals process.



If your application has documentation issues:



  • Notification process: You'll receive notification of specific documentation problems
  • Correction window: You'll typically have 14-30 days to correct documentation issues
  • Submission process: Submit corrected documents through the program portal
  • Verification timeline: Expect 1-2 weeks for review of corrected documentation
  • Multiple corrections: Be aware that multiple correction cycles may extend your approval timeline


Responding promptly to documentation requests will help expedite your application.

In certain circumstances, extensions may be available:



  • Valid reasons: Extensions may be granted for supply chain issues, installer delays, or personal circumstances
  • Request process: Submit extension requests through the program portal before your deadline
  • Documentation requirements: Provide supporting documentation justifying your extension request
  • Decision timeline: Expect a decision on extension requests within 7-14 days
  • Maximum extensions: Be aware that extensions will likely have maximum limits (typically 30-60 days)


Extension requests should be submitted as soon as you anticipate delays, not after deadlines have passed.

By following this comprehensive guide, you'll be well-prepared to navigate the WA Residential Battery Scheme application process when it launches on or before July 1, 2025. Remember that with limited rebates available, early preparation and prompt application will be key to securing your rebate. Perth Solar Direct is ready to assist Perth homeowners with every step of the battery rebate application process.

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Perth Solar Direct serves the Joondalup area and it’s surrounding suburbs including Beldon, Burns Beach, Connolly, Craigie, Currambine, Duncraig, Edgewater, Greenwood, Heathridge, Hillarys, Iluka, Kallaroo, Kingsley, Kinross, Marmion, Mullaloo, Ocean Reef, Padbury, Sorrento, Warwick and Woodvale.


The City of Joondalup was first founded in 1998 and covers 98.9km2. There is a large demand for solar in this area with new business and homes constantly being built.

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Address: 17/88 Lakeside Drive

Joondalup WA 6027

Phone: 1300 383 843

Hours: Mon-Fri: 9am - 5pm

Sat-Sun: Closed

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